Find answers below regarding our product standards, secure ordering process, shipping logistics, and compliance guidelines.
Who are Phantom Gambling Devices products intended for?
Our products are designed and curated exclusively for professional card magicians, stage performers, sleight-of-hand instructors, game integrity researchers, and historical collectors. We supply equipment for stage demonstrations, training rehearsals, and inspection checks under lawful and educational boundaries.
Are marked card decks and optical lenses legal to own?
Yes, owning marked playing cards, specialty filters, and optical systems is completely legal for stage magic, educational rehearsals, anti-cheat training, and collection purposes. However, using any card-marking or optical aids in live gambling games to deceive other players or evade venue rules is prohibited. Buyers are responsible for following all local laws and venue regulations.
How is payment security handled?
We support secure payment methods including bank transfer, PayPal, and credit card payments. Since pricing is customized per order based on quantity and delivery location, payment links are provided directly via our private domain channels (Email or WhatsApp) after your inquiry is finalized.
What are the shipping times and dispatch terms?
For selected in-stock accessories, we offer dispatch within 24 to 48 hours within the USA. Specialized developer kits, pre-ordered analyzer systems, and custom scanning modules require careful calibration before dispatch. We will coordinate directly with you via email or phone/WhatsApp to confirm the setup details and delivery timeline.
What is your return and cancellation policy?
We accept returns for eligible unopened and sealed products in their original packaging within 14 days of delivery. The buyer is responsible for return shipping costs. Please note that luminous contact lenses are personal care items and cannot be returned once their sterile seals are broken.
How do I request a custom equipment configuration?
If you need a specialized system or bulk-order class kit, please use our contact form. Providing context such as your target training setting, destination country, required SKUs, and timeline helps our engineering team respond quickly and accurately.